Last Updated: April 10, 2020

We continue to monitor ongoing developments related to COVID-19, please be reassured we have robust business continuity plans in place to continue to provide our clients with the highest level of service without interruption.

While maintaining our service commitments to you, we are also committed to keep our employees safe by providing them with the safest work environment possible for those essential employees in our service centers across the country.

We are preparing options to continue to provide you with the services you need.

  • Coverages: We are temporarily suspending cancellation and nonrenewal of your workers' compensation policy due to non-payment.
  • Payment Options: Give us a call and let us know how we can help.
  • Fees: We are waiving late fees relating to premium payments resulting from financial hardship.

If your business has been impacted by COVID-19, we are ready to assist you. Please contact your Account Manager at (877) 234-4420, option 3 or email customerservice@auw.com and let us know how we can help.